This has now been resolved. If you continue to experience issues with error 500s, please email support@soluno.legal
Thank you - we appreciate your patience.
Posted Jan 09, 2026 - 11:58 EST
Monitoring
At 11:40 AM EST - our engineering team was able to resolve the performance issues and this should be resolved now. We are currently monitoring the situation.
Our team has identified the issue and is currently working to resolve it. Customers should notice a significant improvement.
Posted Jan 09, 2026 - 11:39 EST
Update
We are continuing to investigate this issue.
Posted Jan 09, 2026 - 11:27 EST
Investigating
At 11:00 AM EST, our team became aware of issues effecting servers. The issues present themselves as Error 500 and are across various modules including Billing, Contacts, Reports. Our engineering team is aware and is investigating the issue.
We will continue to update this status page regularly.